Customer Service

Any questions or concerns?  We want to hear from you.

You can call us between the hours of 9 AM - 5 PM EST Monday through Friday at 347-761-4498 or email us at

Product / Technical Support

Get your questions answered by talking to BUG engineers on IRC, reading our documentation, or posting questions in our forums.

We are on IRC at #buglabs on freenode, and monitor the channel from 9 AM - 6 PM EST, Monday through Friday. Use your favorite IRC client or click here to connect from your browser.

Resources and Documentation Wiki
Look for software updates, technical specs, and tutorials.

Post your questions and help others through our forums.

In addition, also check:

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